9) Deflect and Delay
You may be presented with someone on the phone, at the door, or even in a store who’s pushing you to buy something. It’s an uncomfortable feeling and it’s easy to give in and say “yes” to what the person clearly wants. This is exactly what they’re hoping you’ll do! Instead, learn a few useful phrases that will deflect the person’s requests and delay an answer from you. Say “I always talk these types of decisions over with my spouse, friend, or family member.” Ask for their contact information and say you’ll be in touch. A more direct response is “I never buy anything over the phone” or “My personal policy is to never do business over the phone or with door-to-door salespeople.” These responses are clear and relieve the pressure of having to come up with excuses as to why you don’t want to buy the product or service.
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